(P) 800.234.7166 or 704.523.6244 info@totalmerchantsupply.com

Retail POS

POS Systems Designed For Your Retail Business


Inventory Control Across Locations

You’ll never have to guess what your real counts are with positive inventory tracking. See where all of your products are even when they are in transit. This feature works across multiple locations plus you can create and you can generate and track POs right from the software.

Large Matrix for Managing Products

Retail businesses are different and the devil is often in the details. Our Retail POS software offers a large matrix specifically designed to suit all of your retail specific needs. Track products by category, style, size, department, color, etc.

Robust Remote Reporting

You need to stay on top of things all of the time. Not only is our reporting comprehensive, it’s available any time, from anywhere with an internet connection. You can see who’s clocked in, view sales reports by date, time, store, or employee without stepping foot in your store.

Easy-Add New Product Entry

As a retailer, you know that getting products into the system and out on the floor is key to your success. Our “Add New Product Wizard” allows you to add most new products with just a barcode scan. This eliminates errors in data entry and saves time and money.

Lebowski's Neighborhood Grill

I have been with Total Merchant Supply for over 10 years and continue to appreciate their top notch service and quality equipment and software.  I did sign on for the tech support service and have always been a top priority when system issues arise. I also get all my paper supplies from TMS with timely delivery and very competitive prices. They’re a pleasure to do business with and I never feel like “just another client”.

Kirk Weaver – Owner
Charlotte, NC


“I ’ve been with Dwane Walton since before we opened our doors in 1998. I opened my business with a merchant account and credit card terminal purchased from Dwane. I later added a small POS system then upgraded to Infotouch POS in 2005, which I’m still using today. I rely on Total Merchant Supply for POS support, secure credit card processing plus sound business advice. They are just a phone call away. When a problem can’t be solved over the phone or online they quickly come to resolve the issue so I don’t suffer any downtime or loss of sales. Total Merchant Supply has always watched out for my interest and provided great systems and service for good value. I wouldn’t consider using anyone else. They are terrific.”

Karen Mangeney – Owner
Charlotte, NC

We Provide the Best in Hardware

Some the Best Software for Retail

Frequently Asked Questions

Do you have experience working with other retail stores?

We’ve been in business since 2003 and have helped hundreds of retailers in the Charlotte area. We are more interested in building lasting relationships than we are in selling products. We take our time with the consultation phase and make sure that we get to know all we need to know about your business before we ever recommend a system. We use customization to meet the unique needs of retail businesses and set them up with something that will help them meet today’s demands and continue to grow with them. At Total Merchant Supply, we are in the business of solving retail problems and creating solutions that work.

What hardware comes with a Retail POS system?

Though all of our POS systems are customized to meet your particular needs, the most common items included in a system are a PC, a printer, a cash drawer, a scanner, and a label printer. We also offer tablets and digital signage.

Do you offer tablet POS?

Tablets are everywhere and with good reason. Customers love the personal attention they receive when a salesperson comes to them instead of having to wait in a long checkout line. A world of information is at your fingertips with tablet POS and we carry a selection of different devices to suit your preferences.

How do I know what kind of POS system I need for my retail business?

When you come to Total Merchant Supply, you’ll likely notice that we ask a lot of questions. That’s  because we want to get to know your business and your unique needs before we ever start putting together a system. We have been in business for over 10 years and have helped hundreds of retailers in the Charlotte area. We have the expertise you need to help you select a POS system that is right for you.

Do you offer cloud-based Retail POS systems?

We offer the finest Windows Cloud-Based POS software designed specifically to meet the demands of a retail business. With features like positive inventory control, timekeeping, easy-add product scans, and comprehensive remote reporting, our cloud-based POS systems are state-of-the-art and greatly enhance retail operations.

What size businesses do you work with?

We have worked with small, mid-size, and large businesses with multiple locations. No problem is too big or too small for us to solve. We are happy to assist you with your POS system no matter what category you fall under.

Tech Support

  • Having problems with your POS hardware or software? We can help. Let one of our expert technicians quickly assess and resolve your issue.

Tech Support

  • Having problems with your POS hardware or software? We can help. Let one of our expert technicians quickly assess and resolve your issue.