Customer Loyalty Programs

Create engaging programs that keep your customers coming back. Give them discounts on future purchases.

You can either choose to run a program through our very own pos software or with a Merchant Account. When you signup for a Merchant Account with us, you can access advanced features for your loyalty program. The Programs work a little bit differently.

How it works…

With Our POS Software

  • Customers collect points by purchase or store visit
  • Coupons for loyalty customers. (Points required)
  • Customers check points on their receipt
  • Comes standard on our “Merchant Advantage POS” and “Total Restaurant POS” software
  • Issues can be resolved 24/7 by our tech support team
  • Can turn off point collection for discounted products
  • No swipe fee
  • No cancellation fee

With a Merchant Account

  • Must have a Merchant Account with us first
  • Add money to your gift card to spend on purchases
  • Load the gift card onto your smart phone
  • Contactless gift cards
  • Check your balance online
  • Best if you have multiple locations
  • Will text or email customer when points are acquired

Get the facts…

  • On average, store card accounts are reloaded twice as much as standard gift cards.
  • On average, store card merchants experience 49% higher sales volume.
  • Branded customer cards keep your business in your customers’ wallets.
  • Allowing customers to pay from mobile devices provides additional forms of revenue.

Use loyalty reporting to see how many points each member has and has used before.

Customers can check their points from an online portal.

Reward customers based on store visits or purchases

Coupons can be spent with loyalty points

Software

Our POS software products are designed to meet the demands of restaurant and retail businesses. We offer two unique products, with customizable upgrades, to accommodate your specific business.

For Restaurants

– Cloud-based Software

– Customer Loyalty

– Integrated Gift Cards

– Online Ordering & Curbside Pickup

– Delivery Integration (Postmates, DoorDash, Grubhub)

– Host texting feature for available tables

– Tableside Ordering (QR Code)

For Retail

– Cloud-based Software

– Customer Loyalty

– Integrated Gift Cards

– Inventory Management

– Employee Management

– Item Wizard For Speedy Product Uploads

Let’s Get Started

TOTAL MERCHANT SUPPLY

YOUR LOCAL POS DEALER

We service many customers throughout North & South Carolina. Our systems were made in consideration of our local customers.

Based in Charlotte, NC, our showroom is located on South Boulevard where you can get a hands-on demo of our products.

If you are in Charlotte or the surrounding areas, our tech support team that can come to your business, in-person, anytime an issue arises. That even includes nights and weekends.

TECH SUPPORT

Having problems with your point of sale hardware or software? We can help. Let one of our expert technicians quickly assess and resolve your issue.