800.234.7166 or 704.523.6244 info@totalmerchantsupply.com

Cloud POS

The Benefits of Cloud POS Solutions


Robust Remote Data Reporting

You’ll be amazed at the increased visibility of your data. You can access a variety of important functions and reports from any device that’s connected to the internet. This means you can be anywhere in the world and still monitor what’s going on in your store or restaurant. Check sales by date, time, or staff member. Manage inventory, even employee timekeeping, 24/7. The number of different reports you can run is impressive and you’ll get end of day, week, and month reports sent directly to your email.



Cloud-based POS software has proven its reliability over time. There is an offline mode option built into your cloud software so you can keep processing credit card transactions, view tickets, and send orders to the kitchen even when the internet goes down. All of your data is automatically updated once your connection is restored.


Data Security

Your crucial business information is always safe on the cloud. Data is synced and stored electronically. If the unthinkable happens and your data is seemingly lost, it can easily be restored. You won’t even lose data in the event of a power or internet outage or with a hardware malfunction. Cloud-based POS software protects against viruses and breaches by using advanced encryptions of sensitive data.


Software As A Subscription

With a cloud-based software, you won’t have huge upfront fees for software licenses. Your monthly subscription fee covers the software including perpetual version updates, continuous backups, and, usually, some level of service option. SaaS software is a subscription model that can be cancelled at anytime without penalty saving you from spending large amounts of money on something you will no longer need.

Lebowski's Neighborhood Grill

I have been with Total Merchant Supply for over 10 years and continue to appreciate their top notch service and quality equipment and software.  I did sign on for the tech support service and have always been a top priority when system issues arise. I also get all my paper supplies from TMS with timely delivery and very competitive prices. They’re a pleasure to do business with and I never feel like “just another client”.

Kirk Weaver – Owner
Charlotte, NC


“I ’ve been with Dwane Walton since before we opened our doors in 1998. I opened my business with a merchant account and credit card terminal purchased from Dwane. I later added a small POS system then upgraded to Infotouch POS in 2005, which I’m still using today. I rely on Total Merchant Supply for POS support, secure credit card processing plus sound business advice. They are just a phone call away. When a problem can’t be solved over the phone or online they quickly come to resolve the issue so I don’t suffer any downtime or loss of sales. Total Merchant Supply has always watched out for my interest and provided great systems and service for good value. I wouldn’t consider using anyone else. They are terrific.”

Karen Mangeney – Owner
Charlotte, NC

Software Options:


Total Restaurant POS

Frequently Asked Questions

Do you have experience working with

cloud-based software systems?

We’ve been in business since 2003 and have helped many retail and restaurant businesses in the Charlotte area get started with Cloud POS.  We use customization to meet the unique needs of each business and set them up with something that will help them meet today’s demands and grow with them into the future. At Total Merchant Supply, you can rest assured that you will get a complete Cloud POS system that will meet or exceed all of your expectations.

Do you offer cloud-based Retail POS systems?

We offer the finest Windows Cloud-Based POS software designed specifically to meet the demands of a retail business. With features like positive inventory control, timekeeping, easy-add product scans, and comprehensive remote reporting, our cloud-based POS systems are state-of-the-art and greatly enhance retail operations.

Do you offer Cloud tablet POS?

We carry a variety of different tablets that are compatible with a cloud-based POS software. We can set you up with stations or tablets or a combination of both.

How do I know what kind of Cloud POS system I need for my business?

When you come to Total Merchant Supply, you’ll likely notice that we ask a lot of questions. That’s  because we want to get to know your business and your unique needs before we ever start putting together a system. We have the expertise you need to help you select the Cloud POS system that is right for you.

Do you offer cloud-based Restaurant POS systems?

We offer reliable Windows Cloud-Based POS software designed specifically to meet the demands of restaurant businesses. With features like inventory control, timekeeping, multiple language printer options, splitting checks by total or item, customer management, and comprehensive remote reporting, our cloud-based POS systems can do time of day pricing and track specials so that you’re staff isn’t on the floor selling products you don’t have.

What size businesses do you work with?

We have worked with small, mid-size, and large businesses with multiple locations. No problem is too big or too small for us to solve. We are happy to assist you with your Cloud POS system no matter what category you fall under.

Tech Support

Having problems with your POS hardware or software? We can help. Let one of our expert technicians quickly assess and resolve your issue.

Tech Support

Having problems with your POS hardware or software? We can help. Let one of our expert technicians quickly assess and resolve your issue.

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