Whatever kind of restaurant you own or operate, there is a QR code that will work for you. QR codes are a surprisingly simple bit of tech that can use the power of your customers’ smartphones to smooth out transactions and speed up sales. They can even save you money on payroll. QR codes are quite versatile in a lot of ways people might not realize. So whether you have a restaurant that utilizes servers, back servers, food runners, bus boys, hostesses, coat attendants, valets, etc. or a counter-serve one-man-band set up, QR codes can help. In any hospitality business, bars included, QR codes, at the very least, can take your customers to your menu. This reduces the need for paper menus, but that’s just the tip of the iceberg. Let’s look at QR ordering and the ways QR codes can help you and your server-based or counter-serve restaurant.
When you operate a traditional restaurant, where servers are the primary point of contact with the customer, you will want to use QR codes that allow all the servers to work smarter, not harder. As we all know, the fewer needless trips to the kitchen, excessive checking in on tables, and splitting up complex checks the server does the more tables they can expertly manage. Effectively using QR codes in this environment can relieve all of these stress points. Here is how: The hostess, when seating a table, drops off a QR code on the table in place of a traditional menu. The guests all scan the QR code with their smartphones. The server can greet them and go over any specials, but from this point on, the customer can order food and drinks. All orders go right to the kitchen, bar, or server themselves. The customer doesn’t need to wait for the server to go to the server station to get their order in; it’s already been sent to the kitchen. The customer can also let the server know they need their drinks refilled or if they need to just speak with the server. They can even cancel any order sent to the server. When it comes time to check out, the customer can pay with a credit card on their phone, either by seat number or as one big check. All of these benefits of QR codes alleviate the hold ups a server can run into, providing a smoother-run operation that can cover more tables with less staff.
Tableside and Kiosk Ordering
When speed is the name of the game, which is so often the case with counter-serve restaurants, QR codes can be a godsend in getting orders in, food out, and checks paid. QR codes can help any customer entering a counter-serve restaurant, whether they are looking to sit down and enjoy a meal or grab some food to go. If your customer base would rather snag a table at your establishment, then you can place a QR code on every table. They can scan the code, view the menu, order, and then pay for their food. The food order goes right to the kitchen. A runner can drop off the food at the table, or the order can be called out by name or table number for pick-up at the counter. If the customers need to walk up to a counter to order their food, then long lines are the biggest concern. You can place a big QR code right where orders are normally taken. The customer can scan it with their smartphone, see the menu, place their order, and pay; in essence, this will turn every customer’s smartphone into their own personal kiosk. All food orders go right to the kitchen, where they are boxed up and ready for the customer to pick up. There are no lines because all customers can order at the same time. You could even remove the cashier entirely. QR codes allow faster in, faster feed, and faster out, making them better for all.
Want to add the power and functionality of a QR code ordering system to your establishment? All of these features are possible with the Total Restaurant POS software only sold by Total Merchant Supply. Contact us today, and learn more about QR ordering and the ways QR codes can help you and your business succeed.