Total Merchant Supply recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site.

Identifying Information. In general, you can visit the site without telling us who you are or providing any information about yourself. In some areas of the site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Total Merchant Supply requests identifying information when you:

1. Register on our website.
2. Place an order.
3. Provide feedback to an online survey or tell us about an idea or suggestion.
4. Request a SPECIAL SERVICE
5. Request information or files from technical support or customer service.

In these instances, Total Merchant Supply will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

If you choose to give us personal information for any of the purposes above, this information is retained by Total Merchant Supply and will only be used by Total Merchant Supply to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

Total Merchant Supply does not share, rent, or sell any personally identifying information provided through our site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Total Merchant Supply may use agents or contractors who will have access to your personal information to perform services for Total Merchant Supply (such as DATABASE MAINTENANCE), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Total Merchant Supply. In addition, Total Merchant Supply may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

The Total Merchant Supply On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

When purchasing products through our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Total Merchant Supply does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave Total Merchant Supply, Total Merchant Supply cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the sites will not function if you refuse cookies.
 

Total Merchant Services (TMS) is a registered ISO/MSP for HSBC Bank USA, National Association, Buffalo, NY