Total Merchant Supply specializes in developing customized, cost-effective payment processing solutions for merchants and professionals.
OUR CAPABILITIES
When considering an area as crucial as your merchant account and POS/IT system, you need to partner with someone who cares about your success. Founded in 1997 (originally as National Cash Flow Services) by professionals with extensive retail, restaurant and supermarket industry experience, Total Merchant Supply provides reliable and cost effective solutions for small to mid-size companies. If you need a merchant account or point-of-sale system integration, installation or support, then Total Merchant Supply is the intelligent choice as your technology partner.
From electronic cash registers and credit card terminals to state of the art, fully integrated touch screen and wireless networked POS systems; Total Merchant Supply has the solution for every POS/IT need. Our data networking, back-office IT management, and project installation expertise bring invaluable flexibility to the design and implementation of POS solutions essential for new or expanding businesses. Our systems are designed to improve business communication, streamline business processes, and increase productivity and efficiency. Total Merchant Supply’s experienced network applications professionals can further enhance your system’s functionality as your company grows to multiple locations.
Our customers are empowered to make smarter decisions that enable them to utilize available technologies more effectively for growth and prosperity. We established our reputation by listening to our customers and providing innovative ways to solve their toughest POS/IT challenges. We realize that your business needs are unique, and our mission is to provide solutions versatile enough to meet your specific goals.
OUR CLIENTELE
We provide payment processing solutions to a wide variety of business types and sizes, primarily within the following categories:
 Retail Stores and Restaurants
Grocery and Convenience Operations
Ecommerce and Mail Order/Telephone Order (MOTO) Businesses
Mobile Businesses
Professional Offices
Hispanic and Asian Businesses
OUR SERVICE AREA
While we can serve any client anywhere in the U.S., our focus is on helping businesses in the Greater Charlotte region of North Carolina. In addition, we offer bilingual sales, service and training support for Charlotte’s Hispanic, Thai and Hmong communities. OUR PEOPLE
Total Merchant Supply brings professionals with years of industry experience to work for you. Managing Partner Dwane Walton has over 35 years of supermarket, retail, and POS financial services experience. From daily operations to management level concerns, Dwane and his staff will apply their significant knowledge to the challenges that face your business. Our many satisfied supermarket and retail clients are a result of the extra level of value that comes from Dwane’s unique background.
Partner Andy Hooton is an industry expert on restaurant operations, loss prevention, IT security and POS implementation. Our restaurant clients from fast food to fine dining establishments have benefited from his broad industry experience.
Partner Jim Putnam has over 33 years experience in various positions in industrial management including administrative, major account sales, purchasing, and customer service responsibilities. Jim understands our customer’s requirements for economical payment solutions and fast, effective service, and can help any business fulfill their POS and merchant account needs.
Our support team, headed by 20-year retail management veteran Partner Jill Walton, includes experienced networking, accounting, and bilingual IT professionals. Unleash Total Merchant Supply on your POS challenges today! Call us at 1-800-234-7166 or 704-523-6244. OUR MISSION To improve the quality of life in every community where we do business by helping entrepreneurs and established merchants operate their businesses more efficiently and profitably.
To be a valued resource for local business owners and managers. To allow our clients to focus on being "experts" in their chosen fields by sharing with them our "expertise" in the areas of payment acceptance, processing, and efficient customer service at point of sale.
To respect and properly value our customers, our employees, and our shareholders.
To promote faith in and give energy to the premise that the free enterprise system is one of the cornerstones of this great nation. To be dedicated to the idea that each person, by the sweat of their brow, the ingenuity of their thought, and the grace of God has the ability and the opportunity to live a contented and fulfilled life.
Total Merchant Services (TMS) is a registered ISO/MSP for HSBC Bank USA, National Association, Buffalo, NY        
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